As we emerge from a steep learning curve about how to manage the COVID-19 pandemic, including how to clinically help patients, keep our staff and patient’s safe, and remain financially strong, it is the appropriate time to refocus our efforts to create an optimal experience for the patients we serve
We have been delighted to work with Vocera Communications and the Experience Innovation Network for the past 10 years as a partner on the journey to humanize healthcare. Their recent white paper, "Leading in Times of Turmoil," focuses on leadership approaches, essential for our current times. The Institute for Healthcare
James Oberman, M.D., has been in the driver’s seat of improving communication in military healthcare and medical centers for the past decade. He is currently an ENT surgeon at Princeton Health System.
Jennifer K Clark, MD, is a Healthcare Delivery Scientist, palliative care physician and former chief medical officer of a large healthcare system. Her holistic view of medicine makes IHE a good alliance for her.
Carrie Grant, R.N., has worked in healthcare for over 20 years. In addition to serving as faculty member at IHE, she is a nurse administrator for a level 1 trauma academic medical center in Utah.