IHE President and CEO William J. Maples M.D., Co-Founds National Taskforce for Humanity in Healthcare

IHE President and CEO William J. Maples M.D., Co-Founds National Taskforce for Humanity in Healthcare

Taskforce releases its business case for humanity in healthcare report at the 2018 Chief Experience Officer Roundtable in San Francisco. 

 Jacksonville, FL., April 24, 2018 – The Institute for Healthcare Excellence (IHE), a demonstrated leader in providing integrated solutions aimed at humanizing healthcare is proud to be a co-founder of the National Taskforce for Humanity in Healthcare (NTH). The NTH will release its position paper, which outlines the business case for humanity in healthcare, and promotes a focus on clinician resilience and well-being, during the 14th Chief Experience Officer (CXO) Roundtable April 25-26 in San Francisco.

Physician and caregiver burnout is one of the most significant challenges facing American healthcare today.

“Although we have learned much about the incidence and contributing factors for caregiver burnout, we have made little progress in successfully preventing or treating burnout,” said William J. Maples, M.D., President and CEO of IHE, an organization focused on solutions aimed at creating a culture of excellence rooted in teamwork, trust, respect, and compassion.

“We need to embrace a new way of thinking about burnout, including a measurement system which provides insights around domains of human thriving, and matching solutions which will enable leaders, teams, and individuals to restore human connections and joy to healthcare. We need to restore humanity at the individual and system level.”

Dr. Maples partnered with two physician peers, Ronald Paulus, M.D., MBA, President and CEO of Mission Health, and M. Bridget Duffy, M.D., Chief Medical Officer of Vocera and co-founder of the Experience Innovation Network, to co-design and launch the NTH.

The NTH has convened physicians, nurses, and healthcare social change leaders to explore the crisis of burnout and how to create a movement that helps care team members achieve their highest healing potential.

In support of its mission to humanize healthcare, the NTH has outlined three imperatives in its position paper: change the dialogue around burnout; create and adopt a metric for humanity; and design a blueprint for change.

“The NTH is excited to partner with Vocera, Experience Innovation Network and Mission Health in this pioneering and inspiring work focusing on promoting health, joy, and resiliency for all members of the healthcare team,” said Dr. Maples.

“The NTH invites all healthcare organizations that are ready to disrupt the status quo and chart a new human-centered and system approach to restoring joy and resiliency to contact IHE about participating in the pilot program.”

Download the position paper.

About The Institute for Healthcare Excellence
The Institute for Healthcare Excellence partners with healthcare organizations to nurture relational skills necessary to create a culture that embraces trust, respect, compassion, and teamwork – creating an environment where quality, safety, and efficiency can flourish. Through this work, physicians, nurses, and the caregiver team reconnect to purpose and restore joy to the practice of medicine. The result of the culture-transforming work is a restoration of humanity to medicine. Learn more at www.healthcareexcellence.org and follow @The_IHE on Twitter.

Jennifer Krippner , Chief Experience Officer, The Institute for Healthcare Excellence
612-741-8016  |  jkrippner@healthcareexcellence.org
healthcareexcellence.org | @The_IHE

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