During this time of uncertainty, anxiety, and fear, it is important that we help our team members achieve peak performance in our daily work. The importance of providing information that will help our colleagues achieve their best and build on each individual’s strengths, is critical. The most impactful approach to help a team member achieve their best is calling out in the moment when they are doing things that achieve the desired outcomes -“THAT – YES – THAT”¹ moments. By being present and aware of these moments, you help your team members learn and expand their knowledge. As we navigate the COVID-19 challenge, GET OFF THE BANDWAGON and GET ON THE BUS by calling out “THAT – YES – THAT”¹ moments in small doses frequently. Change the way you provide information for your colleagues from feedback to FEED-FORWARD!


¹ Buckingham, Marcus, and Ashley Goodall. “Managing People – The Feedback Fallacy.” Harvard Business Review, 21 Feb. 2019



  • Gilberto Yerly
    Posted at 22:49h, 11 April Reply

    I discovered your site web site on bing and check a couple of your early posts. Always maintain up the great operate. I simply additional increase Rss to my MSN News Reader. Seeking forward to reading much more by you down the road!…

  • Jama Weems
    Posted at 19:20h, 12 April Reply

    I have been examinating out some of the stories and it is fairly very good stuff. I’ll certainly bookmark your blog.

  • pomiary elektryczne kraków
    Posted at 20:17h, 12 April Reply

    Hey. Very nice web site!! Man .. Excellent .. Superb .. I’ll bookmark your website and take the feeds also…I am glad to locate numerous helpful information here in the article. Thanks for sharing.

Post A Comment