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About Us
The Institute for Healthcare Excellence partners with healthcare organizations to nurture relational skills necessary to create a culture that embraces trust, respect, compassion, and teamwork - creating an environment where quality, safety, and efficiency can flourish. Through this work, physicians, nurses, and the caregiver team reconnect to purpose and restore joy to the practice of medicine. The result of the culture-transforming work is a restoration of humanity to medicine.
MISSION
Enhance human connection, experience of emotion at work, and culture of excellence, in order to elevate performance across all important domains in healthcare:
Quality
Safety
Cost
Patient/Family Experience
Workforce Well-being
VISION
To transform healthcare by instilling humanity into the practice of medicine.
To create safe environments for an evolutionary culture change to take place — a change that embraces human connection.
To invest in human capital to build a culture of connection. In so doing, the work delivers quality, safety, efficiency and positive patient experiences to healthcare.
TACTICS
IHE proven curricula are based on a colleague-training-colleague model that creates the safe environment needed to realize true cultural transformation. We develop and deploy a human-centered leadership and RELATIONS® for Healthcare Transformation program and supporting solutions to create a patient-centered team-based culture emulating compassion, empathy, trust, and excellence.
