Blog

  As we emerge from a steep learning curve about how to manage the COVID-19 pandemic, including how to clinically help patients, keep our staff a...

We have been delighted to work with Vocera Communications and the Experience Innovation Network for the past 10 years as a partner on the journey to h...

We are excited to bring to you, along with our Strategic Partner, the American Hospital Association (AHA), a three-part series podcast highlighting th...

  During this time of uncertainty, anxiety, and fear, it is important that we help our team members achieve peak performance in our daily work. T...

As all of our worlds swiftly and unexpectedly changed with the challenge of COVID-19, the entire Institute for Healthcare Excellence (IHE) team contin...

By: Read Pierce, M.D. Faculty, The Institute for Healthcare Excellence Committee Member, The National Taskforce for Humanity in Healthcare Reflective ...

By: Jennifer K. Clark, M.D. Faculty, The Institute for Healthcare Excellence Faculty, University of Tulsa Institute for Health Care Delivery Sciences ...

Delivering healthcare efficiently depends on trusted relationships between patients and their clinicians. As doctors, nurses and caregivers move to en...

See the difference mindfulness and presence can make in a therapeutic relationship. Q&A with Eric Dinenberg, MD, MPH, eric.dinenberg@xpeditionheal...

What empathy adds to your daily interactions with patients and team Empathy enables you to put yourself in your patient’s shoes. Your ability to see...

There’s a growing movement in medicine to start thinking of patients as customers and to develop a customer satisfaction mentality in medical pr...

As the complexity of medicine increases, there is a greater need for teams to work effectively together with the patient at the center of the team to ...

The Institute for Healthcare Excellence (IHE) faculty conducted a Communication in Healthcare Train-the-Trainer session for 25 physicians and healthc...

The Institute’s Communication in Healthcare The communication in healthcare curriculum is designed for physicians and allied health staff, and...

Every person and organization eventually asks themselves some form of this question, don’t they? Of course, there’s no way a blog post can...

  Tired of research that’s off the shelf and off the mark? Choose Professional Research Consultants, Inc. to be your partner and create custom...