There's a growing movement in medicine to start thinking of patients as customers and to develop a customer satisfaction mentality in medical practices and hospitals. William Maples, M.D., Executive Director and Chief Experience Officer for The Institute for Healthcare Excellence, gives us his input on...
American Hospital Association (AHA) Experiential Session
IHE and our strategic partner, the American Hospital Association (AHA), are excited to bring to you an experiential session featuring leaders from the National Taskforce for Humanity in Healthcare (NTH) and WakeMed Physician Practices who will share lessons learned from deploying the NTH Solutions for Thriving to achieve thriving and resiliency in daily practice of medicine.
During this interactive session, participants will be immersed in the 5-Step Process and will learn how to move beyond the discussion of burnout and implement solutions that lead to joy, thriving and resiliency for all healthcare team members.
Join the IHE Team for the following:
Click Here for more information and to Register