“Communication is an integral part of safe and effective care. At all the healthcare systems where I’ve had the honor to serve, including military and private organizations, communication problems have been prevalent. Improving communication works to prevent sentinel events and improve experience and outcomes. It’s at the heart of what we do in healthcare. If you can improve communication, you can improve the system.”
James Oberman, M.D., has been in the driver’s seat of improving communication in military healthcare settings for the past decade. He’s been instrumental in bringing The Institute for Healthcare Excellence (IHE) communication in healthcare program to major medical centers that serve our service men and women and their families, making his work with IHE a natural segue during his current appointment in private practice as an ENT surgeon at Princeton Health System of the University of Pennsylvania.
He received his medical degree from Tufts University School of Medicine, Boston. He completed training at the Naval Undersea Medical Institute (NUMI) in Groton, CT and the Naval Diving and Salvage Training Center in Panama City, Florida, in 1997. His operational tours for the U.S. Navy include Submarine Squadrons SIX and EIGHT in Norfolk, Virginia, and the Senior Diving Medical officer for Explosive Ordnance Disposal Group TWO in Little Creek, Virginia.
Dr. Oberman deployed on the USS Narwhal submarine receiving his submarine medical officer qualification and performed underwater explosive surveillance during OPSAIL2000 in New York City Harbor in 2000. He was honored as the USN-wide “Undersea Medical Officer-of-the-Year for 1999.”
Dr. Oberman completed his Pediatrics Internship/General Surgery Internship/and Otolaryngology residency training at Naval Medical Center Portsmouth, Virginia. He completed two tours as a staff Otolaryngologist in both Okinawa, Japan and Jacksonville, Florida. He has chaired numerous hospital committees and served a two-year term as the President of the Medical Staff (ECOMS/MEC Chair) from 2010-2012 at Naval Hospital Jacksonville, in addition to serving as their Communication in Healthcare Course Director.
Dr. Oberman is board certified by the American Board of Otolaryngology and a Fellow of the American College of Surgeons. He also received a scholarship grant in September 2013 from the American Academy of Otolaryngology/Head and Neck Surgery Foundation (AAO/HNSF) recognized as a “young physician leader.”
Dr. Oberman became part of the Northeast Florida Community Collaborative improving Communication in Healthcare initiative in 2010. He brought his passion for improving the healthcare experience to his former role in the National Capital Region in 2013, serving as Co-Clinical Champion and Course Director for the Patient Centered Caring Communication in Healthcare initiative within the National Capital Region. He wrote the course into the quality plan when he became Chief Quality Officer at Walter Reed National Military Medical Center.
After retiring from the US Navy, Dr Oberman joined Becker ENT/Princeton Health Care system, affiliated with the University of Pennsylvania, and served as their Medical Director for the Patient Experience. He has since joined Monocacy Health Partners associated with the Frederick Health System in Frederick, MD, to return closer to his wife and three children who reside in Poolesville, MD.
You can follow Dr. Oberman on Twitter @JamieOberman.