Culturally Sensitive Communication

The Culturally Sensitive Communication Course is a four hour module designed to further enhance the learners’ ability to communicate in an effective manner with patients and colleagues from diverse backgrounds and cultures. The course is interactive, featuring introductory materials, videos, small group activities and large group discussions.

The course is offered to physicians, allied healthcare providers and administrative staff of all backgrounds.

COURSE OBJECTIVES:

At the end of this session the learner will be able to:

  1. Describe the concepts of cultural humility and cultural awareness
  2. Increase self-awareness and understanding of biases and assumption
  3. Explain healthcare gaps and the link between health disparities and cultural competence.
  4. Identify skills to work effectively with healthcare interpreters.