The IHE Teamwork course is designed to be taught to a multidisciplinary team of physicians, administrators and allied healthcare providers. Exemplary care must be built on excellent communication skills to maximize patient safety and outcomes. The course can be taught in either 2 or 4 hour sessions to a team of healthcare providers already working together.


  1. Learn to appreciate the contributions of every team member to an excellent patient experience
  2. Learn integral personal communication skills including presence and reflective listening
  3. Explore skills and strategies for improved communication across roles, including positive assertion and positive reception
  4. Describe methods to improve safety through better communication, such as huddles, use of SBAR and unit team and safety rounds